FAQ (Questions + Answers)
1) What areas do you serve?
We provide mobile and on-site testing across Middle Tennessee, including Nashville and surrounding communities. If you’re outside our standard radius, contact us—travel accommodations may be available.
2) What types of testing do you offer?
We offer drug and alcohol testing services for employers, including DOT and non-DOT collections. Common services include pre-employment, random testing programs, post-accident testing, and ongoing workplace compliance testing.
3) Do you provide DOT-compliant testing?
Yes. We support DOT collections and follow required procedures for compliant collections and documentation. If you’re unsure what your DOT program requires, we can help you determine the right setup.
4) What is the difference between DOT and non-DOT testing?
DOT testing follows federal rules and procedures for safety-sensitive transportation roles. Non-DOT testing is based on your company’s policy and may allow more flexibility in panel types and testing triggers.
5) Do you come directly to our job site or office?
Yes. That’s the point. Our qualified professionals come to your business, job site, facility, or designated location to help minimize downtime and keep your team productive.
6) How quickly can we schedule on-site testing?
In many cases, we can schedule quickly—sometimes same-day depending on availability and location. The best way to confirm timing is to submit the inquiry form or call/text us for dispatch.
7) Can you handle post-accident testing?
Yes. We can assist with post-accident testing requests and help you document the collection properly. Timing matters in post-accident situations, so contact us as soon as possible.
8) Do you provide random testing programs for employers?
Yes. We can help you set up and manage random testing programs, including scheduling, notifications, and documentation support—especially helpful for DOT and safety-focused workplaces.
9) What types of specimens do you collect?
Depending on your program needs, we can support urine-based collections and other employer testing options. If you’re not sure which method is best, we’ll recommend the right fit based on your compliance and workplace goals.
10) Do you offer alcohol testing?
Yes. We offer workplace alcohol testing options where appropriate, including testing that supports employer policies and certain compliance programs.
11) How long does it take to get results?
Timing depends on the test type. Rapid/instant screening can provide initial results quickly, while lab-based testing typically takes longer. We’ll explain expected turnaround when you schedule.
12) Is testing confidential?
Yes. We follow privacy and confidentiality best practices and limit access to results to authorized parties according to your policy and applicable requirements.
13) Do you work with small businesses or only large companies?
Both. We support small businesses that need occasional testing as well as companies that need ongoing programs across multiple locations.
14) Do you help create a drug-free workplace policy?
Yes, we can support employers with policy guidance and program structure—especially for workplaces that want a clear, consistent approach for pre-employment, randoms, and post-incident procedures.
15) Can you test multiple employees at once?
Absolutely. On-site testing is ideal for group collections—especially for onboarding, large hiring events, and workforce compliance programs.
16) What information do you need to give a quote?
We typically need your location, the type of testing needed (DOT/non-DOT), the number of employees/drivers to be tested, and how soon you need testing. Submit the form and we’ll respond quickly.
17) How do we get started?
Start with the inquiry form on our site or contact us directly. We’ll confirm your needs, scheduling, and next steps—then we come to you.
18) Do you offer after-hours or weekend testing?
Availability can vary. If you need after-hours, weekend, or emergency dispatch, contact us and we’ll do our best to accommodate.